Using Tickets

To start using tickets we have to create Departments. Go to configuration->tickets->departments. We have to assign user to department and it means this user will get notification when tickets will be added.

Go to configuration->tickets->types where you can configure tickets types

Go to configuration->tickets->status where you can configure tickets status

Go to configuration->users->users groups where you can configure which group allow manage tickets.

We can use tickets by projects also we have page where we can see overall tickets from all projects (see ‘Tickets’ link in header menu)

On ticket page we can create related tasks for this ticket and on task page we can see related ticket.

qdPM Features

Testimonials

I’ve been looking for a good project management tool for a very long time and I’ve finally found exactly what I was looking for in qdPM.

My colleagues have immediately adopted, it’s very intuitive, straight forward and not over bloated with unuseful features.

And most of all, Sergey (the main qdpm developer) has been listening and have implemented all of my request/suggestions so far!!!

We’re definitively going to stick with it in the years to come, it is base on Symphony, a very strong and stable framework, give qdPM a try and you’ll be convinced!

Nicolas.

If you like qdPM you can rate project and add your review in SourceForge
Your feedbacks is very important for qdPM!

qdPM

open source project management software written in symfony framework

Using Tickets

qdPM Features

Testimonials

Advisor/Consultant